Contents:
- Introduction: Contexts, structures and processes of case management.
- Case management with people with intellectual disabilities: Purpose, tensions and challenges.
- Understanding intellectual disabilities.
- Balancing rights, risk and protection of adults.
- Walk a day in my shoes: Managing unmet need on a daily basis.
- Case management in a rights-based environment: Structure, context and roles.
- Working with other organizations and other service sectors.
- Working to empower families: Perspective of care managers.
- A life managed or life lived? A parental view on case management.
- Taking it personally: Challenging poor and abusive care management practice.
- Be there for me: Case management in my life.
- Working things out together: A collaborative approach to supporting parents with intellectual disabilities.
- Intellectual disability and the complexity of challenging behaviour and mental illness: Some case management suggestions.
- The important of friendships for young people with intellectual disabilities.
- Issues of middle age and beyond for people with intellectual disabilities and their families.
- The role of the case manager in supporting communication.
- Accessing quality healthcare.
- Supporting children and their families.
- Review of evaluative research on case management for people with intellectual disabilities.
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