Friday, May 15, 2015

Using Six Sigma to Evaluate the Administrative Performance of Vocational and Technical Training Institutions in Jordan

Abstract:
This study aim to identify the using six sigma to evaluate the administrative performance of vocational and technical training institutions in Jordan. The population of the study constitutes from all the administrators, trainers and teachers in vocational and teachnical training institutes in Jordan which are (758) individuals, a sample was selected in a stratified and random way, consisted of (274) individuals, with a percentage of (36%) of population of the study. Means and standard deviations were calculated, as well as analysis of variance was used to demonstrate the unilateral difference between the variables of the study and use the Scheffe' test, when there are differences of statistical significance.

To achieve the goal of the study, a questionnaire has been prepared include the fields of (Support and commitment of senior leadership, human resources management, administrative information systems, mechanism of work, practical training and benefices satisfaction) depending on relevant studies and the system and methodology of six sigma, the validity and reliability of the study have been confirmed, the study reached that there is a high degree of estimation for workers who apply the six sigma system in vocational and technical training corporations in Jordan. Upon the results of the study, the study recommends that the vocational training corporations should use the six sigma system in the affiliated vocational and technical institutes and to work on the development of organizational culture based on principles of cooperation and to work in team spirit and maintain on the time and apply six sigma methodology to solve problems and adopt it in the training operations.

 

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