Abstract:
This study aim to identify the using
six sigma to evaluate the administrative performance of vocational and
technical training institutions in Jordan. The population of the study
constitutes from all the administrators, trainers and teachers in
vocational and teachnical training institutes in Jordan which are (758)
individuals, a sample was selected in a stratified and random way,
consisted of (274) individuals, with a percentage of (36%) of population
of the study. Means and standard deviations were calculated, as well as
analysis of variance was used to demonstrate the unilateral difference
between the variables of the study and use the Scheffe' test, when there
are differences of statistical significance.
To achieve the goal
of the study, a questionnaire has been prepared include the fields of
(Support and commitment of senior leadership, human resources
management, administrative information systems, mechanism of work,
practical training and benefices satisfaction) depending on relevant
studies and the system and methodology of six sigma, the validity and
reliability of the study have been confirmed, the study reached that
there is a high degree of estimation for workers who apply the six sigma
system in vocational and technical training corporations in Jordan.
Upon the results of the study, the study recommends that the vocational
training corporations should use the six sigma system in the affiliated
vocational and technical institutes and to work on the development of
organizational culture based on principles of cooperation and to work in
team spirit and maintain on the time and apply six sigma methodology to
solve problems and adopt it in the training operations.
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