Contents:
1. Setting the scene
- introduction
- collecting the evidence
- outline of the book
2. Mapping the working as learning framework
- introduction
- productive systems
- work organization
- workplace learning
- power and indeterminacy
- conclusion
3. Processing calls
- introduction
- collecting the evidence
- productive system in a local authority
- rationalization of works tasks
- enhancing the experiences of service users
- negotiating with service providers
- conclusion
4. Promoting health
- introduction
- collecting the evidence
- role of health visitors
- productive systems of health visiting
- the history of the "community of practice"
- conclusion
5. Exercising to music
- introduction
- collecting the evidence
- producing exercise to music classes
- exercising discretion
- scope for learning
- conclusion
6. Creating knowledge
- introduction
- collecting the evidence
- two contrasting productive systems
- university contract researchers
- software engineers
- conclusion
7. Making sandwiches
- introduction
- collecting the evidence
- sandwich production
- learning to develop new products
- conclusion
8. Utilizing artefacts
- introduction
- collecting the evidence
- accrediting learning in automotive manufacturing
- managerial control in supermarket retailing
- conclusion
9. Bringing working and learning together
- introduction
- investigating working and learning
- positioning the working as learning framework
- implications for policy, practice and research
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