Contents:
Part I Offering Dimension
- PSS layer method - Application to microenergy systems
- Life-cycle perspectives of product/service-system: In design theory
- Life-cycle perspectives of product/service-system: Practical design experiences
- Systematic generation of PSS concepts using a service CAD tool
- Value creation in PSS design through product and packaging innovation processes
Part II Costumer Dimension
- Service engineering - Methods and tools for effective PSS development
- Addressing uncertainty of PSS for value-chain oriented service development
- Value visualization strategies for PSS development
Part III Provider Dimension
- Using company - Academia networks for improving product/service-system at large companies
- Service-oriented strategies for manufacturing firms
- People, product and process perspectives on Product/service-system development
- managerial recommendations for service innovations in different product-service systems
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