Contents:
Introduction: The Concept of Quality in Education (MAURICE HOLT)
- The Quality Business
- Inspecting It In is Out
- Quality Enhancement Through Development Review
- Development From Within
- Validated Self-Review: Towards a Working Model
- Improving Quality Through a Productive Partnership: A Case Study
- Using Problem Solving for Quality Development: Embedding and Sustaining the Process
- Quality: The Search for the Holy Grail of Organizational Development
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